Who We Are
Dame Magic Store is an e-commerce store based in Nairobi, Kenya, selling clothing basics and accessories. Our website is www.damemagic.store. When you shop with us, we collect certain personal information to process your order and deliver it to you.
Information We Collect
When you place an order or create an account with us, we may collect the following:
- Your name and contact details (phone number and email address)
- Delivery address and location
- Order details and purchase history
- Payment information โ processed securely by Paystack; we do not store your card details
- Account credentials if you choose to create an account (guest checkout is available)
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send you order confirmation and dispatch notifications via email
- Contact you regarding your delivery if needed
- Send you occasional updates and promotions if you have subscribed to our mailing list
- Improve our products and customer experience
You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in any of our emails.
Third-Party Services
We work with a small number of trusted third parties to operate our store. We do not sell your personal data to any third party.
Cookies
Our website may use cookies to improve your browsing experience, remember your cart, and help us understand how visitors use our site. Third-party services such as Google and Meta may also place cookies on your device for advertising purposes.
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality on our website.
Data Security
We take reasonable precautions to protect your personal information. Payment data is handled entirely by Paystack using industry-standard encryption. We do not store sensitive payment information on our servers.
While we do our best to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong password if you create an account with us.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data, subject to any legal obligations
- Unsubscribe from our marketing emails at any time
To exercise any of these rights, contact us at orders@damemagic.store.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Questions about your privacy?
We're happy to help with any questions about how we handle your data.
orders@damemagic.store ยท +254 717 877 811